Tires are the #1 roadside breakdown. RIG dispatches a tire-equipped mobile mechanic to your location — steer, drive, or trailer position — 24/7.
The mechanic arrives with the tools to dismount, mount, and torque heavy truck tires on site. If you carry a mounted spare, swapping it is fast; if not, tell dispatch your size (most common sizes like 295/75R22.5 and 11R22.5 are usually sourceable) and the mechanic brings one. Repairable punctures can often be patched to get you rolling.
Nearly all single-tire events are handled entirely roadside. A shop visit only makes sense for multiple destroyed tires with rim damage or full position re-tiring — and your mechanic will tell you straight if that is the case.
RIG works on anything diesel — and only diesel. Big rigs and semi trucks, diesel RVs and motorhomes, diesel pickups and work trucks: every mechanic in the network is a diesel mechanic, so your breakdown goes to someone who works on engines like yours every day.