The execution layer for fleet maintenance.
Rig covers the entire execution path — from dispatching and payment to fulfillment, proof of service, and verification. End-to-end execution for every breakdown and all maintenance, handled and documented in one place.
- 13.3 min
- avg. time to dispatch
- 2,951+
- services executed end-to-end
- 6,000+
- mechanics nationwide
Nationwide network
A network deep enough that coverage is never the reason a unit sits.
Rig connects fleets to a coast-to-coast network of vetted mechanics and shops. Every dot is a service provider ready to take a job — across 48 states, from major freight corridors to the last mile.
Each dot is a mechanic or shop in the Rig network.mechanics & shops nationwide
states covered
major corridors to the last mile
Mechanics bid through the app
Providers compete for the job — in real time, in the Rig app.
When a unit goes down, network mechanics set their price and ETA and send an offer straight from the Rig mechanic app. Fleets see competing bids side by side instead of cold-calling shops one at a time.
Cuts response time
Offers come back in minutes — callout fee, mileage, and a live ETA — so dispatchers approve and get rolling instead of working the phones.
More market depth
A dense network means multiple providers can bid on the same breakdown, even in remote areas where a fleet might otherwise have one option — or none.
More options for fleets
Compare price, ETA, and rates across providers and pick what fits the unit and the urgency — full service or a quick callout.
By the numbers
Faster, cheaper, more competitive than the industry.
The same metrics fleet managers see on their Rig dashboard.
Avg. time to dispatch
Industry avg. 37 min
services executed end-to-end
since August 24, 2022
Avg. cost of road service
Industry avg. $650
Avg. time to arrive
Industry avg. 60 min
How it works
One system from breakdown to record of work.
Most tools stop at alerting you that a unit is down. Rig executes the response — and writes it all down. Next, it decides the move for you.
Custom integrations
We fit into your systems — not the other way around.
Whatever your processes, dispatch tools, or telematics, Rig works hand-in-hand with your team to integrate our execution layer into your stack — from Slack alerts to enterprise maintenance systems like IBM Maximo — so dispatching, payment, fulfillment, and documentation flow through the systems you already use, as seamlessly as possible.
- ✓Built around your existing processes and workflows
- ✓Connects to the tools you already run — Slack, telematics, and dispatch
- ✓Syncs with enterprise maintenance systems like IBM Maximo
- ✓Hands-on onboarding and tailored integration from the Rig team
Soon, Rig decides the next move — not just executes it.
Built on every dispatch, payment, repair, and record, Rig’s decision layer turns execution data into action: when a unit goes down, it decides where it’s routed, calls the shop, opens the claim, and reports what was done.
- Auto-route each breakdown to the right shop or mechanic
- Trigger calls, appointments, and approvals automatically
- Turn breakdown & maintenance history into repair-or-replace and preventive recommendations
Why Rig
Built to execute, not just to alert.
Real-time across every party
Driver, dispatcher, and shop work from one live source of truth — no status calls, no stale spreadsheets.
Connected to your stack
Pairs with the telematics you already run so breakdowns and maintenance flow into the systems your team uses.
Documentation by default
Every job writes itself to the unit’s history — what failed, what was done, what it cost — with zero extra paperwork.
Nationwide network
A coast-to-coast network of 6,000+ vetted mechanics and shops, so coverage is never the reason a unit sits.
Feature status
What’s live today, and what’s rolling out.
We ship in the open. Here’s what you can use right now and what’s landing next.
Live today
4- PlatformLive
Execution Layer
Dispatching, payment, fulfillment, and documentation — the full breakdown response, executed and recorded end-to-end in one place.
- FulfillmentLive
Nationwide mechanic network
6,000+ vetted mechanics and shops, coast to coast.
- PlatformLive
Fleet analytics & insights
Spend, downtime, and reliability trends across the whole fleet.
- PlatformLive
Telematics integrations
Samsara, Motive, and Isaac connections feeding breakdowns in automatically.
Rolling out
5- DispatchingRolling out
Preventive maintenance scheduling
Schedule and track recurring service before units go down.
- DispatchingRolling out
AI Agent Calling Swarms
AI calling agents work the phones in parallel to pull competitive bids from national service providers.
- DispatchingRolling out
Fleet Internal Mechanic Dispatch
Route jobs to your own in-house mechanics before going to the network.
- FulfillmentRolling out
Driver Mobile App with PTI Reports
A dedicated driver app for requesting and tracking service — with pre-trip inspection (PTI) reports captured straight into the unit’s maintenance record. A built-in violation detection engine flags defects and compliance issues from each report automatically.
- PlatformRolling out
Decision Engine
Turns execution and history data into routing, repair-or-replace, and preventive decisions.
Get started
See Rig run a breakdown end to end.
Book a walkthrough and we’ll show you the full execution path — dispatching, payment, fulfillment, and documentation — on your fleet’s terms.